Dispute Resolution procedures in the Owners Corporation Act

The owners corporation did not have an obligation to comply with the dispute resolution procedures under the Act because the lot owner had not activated that process by making a complaint. The practical effect of this is that where a potential breach of the Act comes to the owners corporation’s attention, the owners corporation can apply straight to VCAT for orders relating to the breach so long as no complaint has already been made by a lot owner, occupier or manager to the owners corporation about the alleged breach.